
Reason 1: no one, bar none, likes small thumbnail images
You will never pique anyone's curiosity with a tiny thumbnail. If you are using them, your options are:- Cram everything into a very small space so the full meaning is lost
- Crop to an interesting part of the image so the full meaning is lost
Reason 2: no one cares about your client's name
If you're not making the thumbnail image mistake there is a good chance you are making the other big portfolio mistake: the stack of names. You have created a minimal website where the type is the art. Jan Tschichold would be proud of you. But unless you are working for globally recognized brands likes Adidas, Radiohead and the UN, it's unlikely the list of clients you have means anything to anyone. They may even have local recognition where you are, but the web is a global community and if users see a list including Torque Hole, Sminky's and RadPad, it will mean nothing to them. And yet potential clients are coming to your website to see what a great designer you are. They want to see work that resonates with them. After a few clicks on names that sound hollow and made up, they will get tired and bored. You are taking away the user's choice to view what they would like to view. As with the thumbnails problem, users will get clicking fatigue if they have to click on a whole raft of meaningless names. You should let the work speak for itself. In a previous design life I made the same mistake with my portfolio — the result? A drop-off rate that would make you wince. Visitors would spend seconds on the site and very quickly get bored of the clicking — or be appalled by the work — and leave. Mercifully, for the good of the internet, that site no longer exists.Reason 3: half the world can't view Flash anymore
It's time to move on.What you can do about it
Have your portfolio images writ large from the first moment users land on your site. Make them available and knowable at first glance. If people want to find out more about a project then they can choose to, and you can give them a tour of that job. If you have to have thumbnails, have large thumbnails or have a rollover option to make the work pop so that your visitors can then make their informed choice. Here are some examples of incredibly talented people who have made good use of web space to make their projects sing for their visitors






Mike Kammerling
Mike Kammerling is Creative Director of London-based graphic design studio Tinder + Sparks. You can read his blog here, and follow him on Twitter here.
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