How white noise affects UX

Wdd Logo.
October 30, 2013
How white noise affects UX.

thumbnailWeb Designers are typically thought to only solve design problems and create trendy sites. Little credit is given to the subtler role we play in commercial sites.

Viewers’ focus and time are an increasingly rare commodity that pays for the vast majority of free content online — through ads, sponsors, product placements, and other means. Though many don’t realize it, often one of our primary roles as designers is to direct focus to the advertisements and sponsors that monetises the site.

But what is the best way to go about doing that, without seeming excessively forceful? Below I’ll dive into what white noise is and how it affects your users’ experience.

White noise: How it affects your user’s experience

When you hear the term white noise, you typically think of the gray “fuzz” your TV presents to you when the signal is lost. However, the term can also apply to nearly anything:

White noise: noise containing many frequencies with equal intensities.

According to the Google definition, white noise can also be interpreted to mean a loss of focus or direction. In terms of web design, that would mean the user isn't correctly directed to your website content and thus, loses interest or focus.

It’s a popular notion within the web design & development community to present a content-first approach; with advocates such as Jeff Zeldman, Luke Wroblewski, and Alex Morris writing about the subject. The idea being that with a content-first approach, it’s less likely to have the content fight for attention among advertisements, or worse, the website design itself.

Everyone using the web with some frequency will have experienced this scenario at some point: You casually browse to a website, and immediately find yourself more drawn to the “extras” of the website rather than the stuff you actually came for.

Being assaulted with ads and product placements when you simply came to read an article is not a friendly user experience. At worst, the user may even leave the website with a bad image of the brand itself.

Commonly, users in these scenarios don’t even attempt to sort through the mess to find the content they came for — they leave almost immediately. So as you can see, effective placement of sponsorships and products is essential to the success of a website. Getting it wrong can result in a loss of website views, poor brand reputation, or an overall unprofessional demeanor.

While getting advertising wrong is quite easy, doing it right is actually fairly straight forward as well. Many popular websites employ advertising, and yet they still have very professional and appealing reputations to boot. It’s more a manner of approaching your own website as a viewer rather than the owner than anything else. Ultimately, you want to leave a website thinking about the brand and the content they provided, not the advertising it served up. Below are a few trends, with examples, of how websites do this today from the good... to the bad.

Common advertisement solutions

Advertisements have earned their place on the web as the primary means of paying for content. Users without an adblocking plugin will be bombarded with countless ads throughout their daily web surfing. Although it may sound like a miserable and poor experience, you may not even realize many of your favorite websites use ads as a revenue model. That isn't because those websites do it infrequently — it’s because they do it right.

When advertising and product placements don’t interfere with your users’ website experience, you've done it right.

Blending content and sponsorship

Frequently you’ll venture across websites, such as Twitter, that blend their ads in with the main content. This technique is generally well accepted if done correctly.

twitter

The key to getting this right, is making the advertisement look fairly similar to the content, but to obviously designate it as a sponsorship. Otherwise, users will feel mislead into visiting the sponsor and lose trust in the parent website.

Other popular websites to employ this technique are Reddit, Tumblr and Facebook.

Subtle placement outside content

While the blending techniques has grown to be a popular solution, many websites employ other solutions. Dribbble for instance, places advertisements in the footer and sidebar of their website. They’re tucked away enough and designed to not be noticeable to those in a hurry, but to casual visitors the ads are still hitting their mark.

dribbble

While this solution is generally well accepted, some sponsors feel it isn't a direct enough approach. These type of advertisements should still look like they belong, and not unreasonably encroach upon the main content. Dribbble does a great job of keeping the content as the main focus point, but also serving up ads in off areas to bring in revenue.

Commercial advertising

Some websites have kept the traditional advertisement feel to their sponsorship placement. Youtube has options for preroll, endroll, and “commercial” type placements. Generally speaking, these types of advertisement look and feel a lot like TV. They’re very commonly found on video hosting services and typically force the user’s focus rather than acquire it naturally.

youtube

While sometimes these types of solution leave a bad taste in users’ mouths, making sure the sponsorship content is relevant will go a long way to increasing interest. Hulu does a great job of surveying user’s interests to offer up more personalized advertisements.

Blatant, non-designed advertisements

These type of placements are generally the worst for a website viewer. Advertisements are thrown on wherever they fit, with minimal effort made to make them relevant or feel “included” with the website style.

Websites offering these type of placements typically have higher sponsorship revenue — but at the cost of a lower quality looking website. Frugally Sustainable is an example of this, with nearly the entirety of the sidebar dedicated to ads. This type of solution is almost always avoided by those looking to present a professional or welcoming demeanor for their website. Sometimes a website can scrape by with such poor placements, but the sense of ad space being oversold still may linger with the user like in Yahoo’s case.

In conclusion

A lot has changed over the last few years with web based advertising and the user experience. Now more than ever, websites are attempting to present ads in a more appealing and approachable manor. In turn, this pays the bills whilst keeping the user’s focus primarily on the content.

If you've had an adblocking plugin since the dawn of the web 2.0 days, I highly encourage you to disable it for a while.

Many websites now don’t simply plaster “personal” ads on every available area, but rather opt for more focused and content-relevant advertising techniques. Along with this emphasis on the UX of advertising, Web Designers have also grown to require vast skills in the User Experience area; which is a good thing for casual web browsers!

How do you handle adverts on your sites? Is advertising a good way to fund free content? Let us know in the comments.

Featured image/thumbnail, white noise image via Shuttrstock.

WDD Staff

WDD staff are proud to be able to bring you this daily blog about web design and development. If there's something you think we should be talking about let us know @DesignerDepot.

Read Next

3 Essential Design Trends, November 2024

Touchable texture, distinct grids, and two-column designs are some of the most trending website design elements of…

20 Best New Websites, October 2024

Something we’re seeing more and more of is the ‘customizable’ site. Most often, this means a button to swap between…

Exciting New Tools for Designers, October 2024

We’ve got goodies for designers, developers, SEO-ers, content managers, and those of you who wear multiple hats. And,…

15 Best New Fonts, September 2024

Welcome to our roundup of the best new fonts we’ve found on the web in the previous four weeks. In this month’s edition…

3 Essential Design Trends, October 2024

This article is brought to you by Constantino, a renowned company offering premium and affordable website design You…

A Beginner’s Guide to Using BlueSky for Business Success

In today’s fast-paced digital world, businesses are always on the lookout for new ways to connect with their audience.…

The Importance of Title Tags: Tips and Tricks to Optimize for SEO

When it comes to on-page SEO, there’s one element that plays a pivotal role in both search engine rankings and user…

20 Best New Websites, September 2024

We have a mixed bag for you with both minimalist and maximalist designs, and single pagers alongside much bigger, but…

Exciting New Tools for Designers, September 2024

This time around we are aiming to simplify life, with some light and fast analytics, an all-in-one productivity…

3 Essential Design Trends, September 2024

September's web design trends have a fun, fall feeling ... and we love it. See what's trending in website design this…

Crafting Personalized Experiences with AI

Picture this: You open Netflix, and it’s like the platform just knows what you’re in the mood for. Or maybe you’re…

15 Best New Fonts, August 2024

Welcome to August’s roundup of the best fonts we’ve found over the last few weeks. 2024’s trend for flowing curves and…